You have enrolled yourself for Perception Self Evaluation Assessment for your
"Getting Started" Module.
Here are the questions to assess yourself. Results will be made known only to you and our project's assessors, who will keep all your information and results at utmost confidential and never share them with third parties.
Thank you for your participation!
The VirtualCall Project Team
5. What is the basic equipment of a home office Call Centre?
a) Basic Call Centre home office equipment includes, but is not limited to: a smartphone including headphones with microphone, internet, computer including specialized software
b) Basic equipment for a Call Centre home office includes, but is not limited to: a smartphone along with a headset, a computer along with specialized software, and a printer with a copy function
c) Basic Call Centre home office equipment includes, but is not limited to: phone with headset, computer (laptop/notebook) connected to the Internet, desk, chair, office supplies
d) The basic equipment of a home office Call Cent includes, but is not limited to: a telephone with a headset, office supplies, a desktop computer, and specialized software