e-Manual - for VirtualCall App

In this e-Manual, you will find easy steps for efficient navigation in the App and e-Learning system.
1. Intro
2. VirtualCall App Entry
3. e-Course – Access to Sections and Modules
3.1. e-Course – Guides’ Section and Modules
3.2. e-Course – Start-ups’ Section and Modules
3.3. e-Course Access to Modules Brief Info
3.3.1. e-Course – Module Readiness Tests
3.3.2. e-Course – Module Content Access in eBook Format
3.3.3. e-Course – Module Content Access in PDF Format
3.3.4. e-Course – Module Perception Tests
3.3.5. e-Course – General Comments
4. VirtualCall Certificate
5. Q&A - FAQ
6. Feedback

News

How Predictive Dialers Work and Why They’re Essential

Steve Bell at Talkdesk explains that knowing how predictive dialers work may not be necessary for call centre agents, but executives...

26.May.2022


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