Methods - What are the OUTPUTS?

► Needs Analysis of Learning Needs of Virtual Call Center Services and Needs of Sector

► e-Learning Content Development and Self Assessment for Readiness & VirtualCall e-Course Adaptation to e-Training

► VirtualCall Portal & Mobile App

► VirtualCall e-Manual & Help Function

► VirtualCall Feedback System & Testing

News

AI and Automation Enhancing Performance

Phil Jordan at Sabio explores how AI & Automation are already delivering enhanced contact centre advisor performance. Over the last few...

23.Mar.2023


Feedback - How did you find us?

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