Methods - What are the OUTPUTS?

► Needs Analysis of Learning Needs of Virtual Call Center Services and Needs of Sector

► e-Learning Content Development and Self Assessment for Readiness & VirtualCall e-Course Adaptation to e-Training

► VirtualCall Portal & Mobile App

► VirtualCall e-Manual & Help Function

► VirtualCall Feedback System & Testing

News

How Predictive Dialers Work and Why They’re Essential

Steve Bell at Talkdesk explains that knowing how predictive dialers work may not be necessary for call centre agents, but executives...

26.May.2022


Feedback - How did you find us?

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Steps & Events