Overview - The Idea

The concrete aim of this project is “to e-train women for their e-employment as call center representatives, to work from their homes”. The training concept also includes estage possibility for efficient and complete result achievement. After such a program, individuals will be ready to start working, without needing extra steps. So, the main objective is “to increase the employability of women in a profitable scheme for both employee and employer, under current market conditions”.

Integrated e-Training and e-Stage portal supported by Android APP will allow call center representatives to be e-trained and e-practice by means of calling each other and simulating clients in changing roles. The repetition of e-learning modules depending on the strengths/weaknesses, re-studying while repeating e-courses and similar features will bring the possibility of satisfactory self-evaluation before starting to actual work.


AI Simulations Enabling More Accurate Forecasting

Andrea Matsuda at NICE explores how AI simulations are enabling more accurate forecasting. The pandemic accelerated the adoption of...


Feedback - How did you find us?

How did you find us?

Steps & Events