Welcome to Section 1 - Virtual Call Centre Operations

Section 1 targets Virtual Call Centre Operations which covers its components, management processes and technology. Thus, this section basically aims to teach virtual call center operators the infrastructure and methodologies on how to prepare themselves for their future job.

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Unlock Next-Level Retail: How Integrated Channels Elevate Customer and Employee Experiences

Michelle Kelly at 8×8 explores how retailers can thrive in today’s fast-changing landscape by unifying communication channels, empowering...

18.Apr.2025


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