VirtualCall's e-Stage

VirtualCall e-Stage program is divided into two parts. The first part is targeting you to get familiar with possible real conversations given with some sample scenarios and associated videos in the "Scenarios - Videos" part.

The "Practice" part will support your real-time experimentation of the Virtual Call's scenarios, or your own scenarios with another participant.

You are advised to go through the "Scenarios - Videos" part before launching to the "Practice" part.

News

4 Ways to Improve Customer Service with AI Virtual Agents

Janna Pugh at Five9 explores how AI virtual agents work, the different ways they can be deployed across contact centres, and where they...

18.May.2026


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